Telegram Sales and Support Bot package
For businesses that want a Telegram bot for lead intake, FAQ answers, support routing, and safe human handoff before a conversation gets sensitive.
from EUR 1,990
starting price
2-3 weeks
timeline
A Telegram bot that qualifies leads, answers common questions, and hands off to a human
outcome
included
setup support
Included
Conversation flow and lead questions
FAQ and support answer structure
Human handoff rules
CRM or email lead delivery
Typical access
Telegram bot token
FAQ or offer notes
Lead fields
CRM or email destination
Deliverables
Telegram bot workflow
Lead capture logic
Support routing rules
Setup support
This starts as a scoped pilot, not an open-ended project.
After the request, ProcessForge confirms the workflow, required access, risks, and success metric before preparing the delivery workspace.
FAQ
What exactly do we receive?
You receive a client portal workspace with the agreed automation brief, installation instructions, files or links, setup notes, and a support chat for implementation questions.
Do you need passwords or full system access?
No. The pilot can start from exports, examples, and scoped access. If a live integration is needed, ProcessForge asks for the minimum permission required for that workflow.
What happens if installation does not work?
Use the order chat in your client portal. The package includes setup support for the pilot delivery so issues can be diagnosed and corrected.
Can we change the scope after submitting a request?
Yes. The first review confirms the workflow, data sources, risk level, and success metric before delivery work starts.
Is there a refund policy?
If the requested workflow cannot be scoped into a useful pilot, ProcessForge will recommend stopping or changing scope before implementation starts. Commercial terms should be confirmed in the project agreement.
How are files and data protected?
Delivery files are served from protected routes, customer orders require session access, and sensitive actions are kept behind human review and scoped permissions.
Start with Telegram Sales and Support Bot.
Create a private workspace, receive a scoped package, and use setup chat if installation needs help.